Frequently Asked Questions

Is Pretty Frank cruelty-free?
You better believe it. Every single Pretty Frank product is Leaping Bunny Certified and only tested on willing humans.

Is your packaging recyclable?
100%. Our glass jars, glass bottles, and lotion bar boxes are accepted anywhere you can recycle. Pretty Frank deodorant sticks, body powder tubes, lip balms, and mini jars are #5. All lids and caps are also #5.

What does Pretty Frank mean? 
“Pretty Frank” is a nod to our bold, outspoken personality and commitment to total transparency. To read more about our name change, check our our blog here

How can I place a wholesale order?
If you own a brick and mortar store and would like to sell our stuff, please contact wholesale@heyprettyfrank.com.

I can’t find what I’m looking for.
Reach out to us at support@heyprettyfrank and we’ll point you in the right direction.

Products

Do you offer mini/travel sizes?
You bet. We have mini packs available so you can try out different scents and formulas before committing to a full-sized jar or stick. You can find minis here. 

How long does one Jar or Stick last? 
It depends how much you use. We recommend no more than a pea-sized amount under each pit, or 1-2 swipes under each arm. Each jar or stick should last you up to 3 months.

Does Pretty Frank Have a Baking Soda Free Formula? 
Absolutely. Our Baking Soda Free formula combines the best parts of Zinc and Magnesium to create an extra gentle, yet effective formula. 

Will Pretty Frank keep me from sweating?
Nope. You’re supposed to sweat – it’s part of your body’s natural detox process. But don’t worry, even though Pretty Frank pit paste isn’t an antiperspirant, it keeps you feelin’ fresh with organic, plant-based powders.

Can I use Pretty Frank Deodorant on my privates?
Sure. Our deodorant is pure enough to put anywhere. Feel free to use it on your bits, your feet, or under your boobs - wherever you need odor protection. Just be sure to patch test beforehand to make sure you're not sensitive to the essential oils in your favorite scent. Unscented is a good option if you are. If you prefer something a bit drier, check out our talc-free body powders.

Will Pretty Frank stain my cloths? 
Because our products are formulated with a base of coconut oil and shea butter, over-application can cause staining. That's why we recommend no more than a pea sized amount under each pit or even split between both pits - it's one of those ‘a little goes a long way’ things. If you’ve got the stick, 1-2 swipes under each arm is plenty. And you should always wait a few minutes before getting dressed to make sure the product is fully absorbed.

What is the shelf life of Pretty Frank Deodorants? 
Our deodorants have a best by date of 2 years.

Skin Care

What is Skin Soothing Oil for?
We originally made it to soothe pit irritation or to layer under pit paste and protect skin that’s just a little sensitive.

But listening to customers rave reviews we see it can be used for much more and makes a great after-shave oil to prevent razor burn, a calming facial oil, a beard oil, or an all-purpose skin soother.

Ingredients

Is Pretty Frank vegan?
Our Baking Soda deodorant sticks and lip balms are made with organic beeswax. Otherwise, if it’s on our site, it’s vegan.

Organic? 
We use organic ingredients whenever possible. But, our products are not certified organic – it's crazy expensive to get, and we’d prefer to spend that money making sure our employees are well taken care of. Plus, some of our ingredients (like baking soda and salts and minerals from the earth) don't qualify as coming from living organic plants, and that keeps us from getting an organic certification.

Non-GMO?
Absolutely. When we say no B.S., we mean it.

Gluten-free?
100%. Welcome, gluten-free friends.

Cruelty-free?
You better believe it. Every single Pretty Frank product is Leaping Bunny Certified and only tested on willing humans.

Do you use fragrance?
What are we, insane? We never use synthetic fragrance - even though that means never fulfilling our dreams of making deodorant that smells like birthday cake. Everything we’ve got is scented with pure essential oils only. You’re welcome.

Shipping & Returns

 

Visit our terms and conditions here: https://pretty-frank.com/pages/terms-and-conditions to view our Shipping and Returns policies.

Wholesale

Why is Pretty Frank priced under MSRP on Amazon?
We do our best to keep our prices on Amazon at MSRP. Trust us, we would love nothing more than to have all our products listed at full retail price all the time. Unfortunately, we must lower them on occasion to keep the buy box out of the hands of unauthorized resellers. While we fight to get these listings removed, the best we can do is to keep our retailers informed of these efforts.

 

Store Policies

We got ‘em. Here they are:

• P3 Pure products are available for purchase online for personal use. Wholesale purchases are not available on pretty-frank.com at this time.

• Sales, offers, and promotions through pretty-frank.com are for P3 Pure customers only and are not available for Wholesale account holders.

• To make a purchase for resale, please contact wholesale@heyprettyfrank.com for more information on how to get approved for a wholesale account to be an approved reseller.

• Our products are NOT available for resale without an approved Wholesale account. Unauthorized resellers will be contacted by P3 Pure, LLC and/or any representative parties to ensure that there is no violation of this policy at any time.

• Order total before taxes and and shipping charges cannot exceed $350 USD on pretty-frank.com.

• Actual product packaging and materials may vary from what is displayed on the website as we continue to improve our options to be able to offer the best products possible. P3 Pure is not responsible for any package variations from what is shown on our website listings.

• As all our ingredients are natural and organic with no additives whatsoever, our products are best if used within 18 months (if left unopened) or 12 months after opening. Please choose your product quantities carefully when purchasing. All our products are handcrafted and therefore are made weekly to ensure that our customers receive the freshest products. As such, we do not stock or sell outdated or expired products. P3 Pure is not liable for product that has expired after it has been received by the customer if it has not been used before the "Best By" date on the product.

• Some of our products are made with ingredients that allow the product to melt at body temperature. During warmer months, these products can get very warm in transit and could melt. P3 Pure is not responsible if a product arrives melted, and in most cases you should be able to stir the product with the included wooden stick, pop the products into the fridge, return back to room temperature, and use as normal. Please note we are not able to replace or refund these items if they melt in transit. All P3 Pure products should be stored at room temperature.

• P3 Pure, LLC reserves the right to modify product offerings and/or pricing at any time.